So be sure you’re using the right Wi-Fi password. And the connection will fail if your Wi-Fi password is incorrect. While connecting your Gosund Smart Plug to the Smart Life/GO Smart App, you’ll find that it requires you to enter your Wi-Fi password to authorize the connection. Confirm that Your Wi-Fi Password is Correct If you still can’t get it to connect to Wi-Fi, continue to the next troubleshooting step. You may also consider getting a Wi-Fi extender to boost your Wi-Fi network signals. Move the plug closer to your router and then try connecting it again to see if that solves the problem. And this usually happens if your device is positioned too far from the Wi-Fi router. Weak Wi-Fi signal strength can also cause connectivity issues. Refer to your user manual for detailed instructions. Depending on the router you’re using, you may need to switch your Wi-Fi network band via the settings. If connected to a 2.4GHz network, skip this step to the next one.īut if you’re connected to a 5GHz Wi-Fi network, switch it to a 2.4GHz network. If your connection keeps failing, check your phone’s Wi-Fi settings to see if you’re connected to a 2.4GHz or 5GHz Wi-Fi network. Check that Your Wi-Fi is Set to the 2.4GHz BandĬonnecting your Gosund Smart Plug to the 5GHz Wi-Fi band will surely fail as it doesn’t work with the 5GHz Wi-Fi network band. Now return to the app and resume the connection process. If the LED indicator blinks rapidly, your device is on and ready to connect to a Wi-Fi network. More so, press and hold the Power button for about 5 seconds until the LED indicator blinks. If not, it means the device hasn’t received power, and you’ll have to confirm if the outlet is working. So check if the device LED indicator is blinking. You have to be sure that your smart plug has received power before you start the connection process. Check that Your Socket is Plugged into a Working Outlet So here are some troubleshooting steps to try if your Gosund Smart Plug won’t connect to Wi-Fi: 1. Tips to Troubleshoot Gosund Smart Plug Wi-Fi Connection Issues
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